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Johnton tutors in Baguio, Philippines

Johnton D.

Private tutor in Baguio, Philippines

Education

*Bachelor of Science in Civil Engineering at Saint Louis University (2021) *Bachelor of Arts in English at Pampanga State Agricultural University (2015) *TESDA National Certificate - English Proficiency (Language Skills Institute - TESDA) BOD Member - School of Engineering and Architecture Honor Society (SEAHS is strictly non-partisan, non-political, and non-fraternal organization. It primarily aims to develop intellectual skills of Engineering and Architecture students by promoting educational opportunities designed to complement the academic curriculum. The mission of the organization is to provide its members with the education to practice leadership, scholarship, integrity and social responsibility in an inclusive environment of mutual respect and professionalism that fosters lifelong friendships. To positively impact the University and surrounding community, while holding ourselves to the high standards reflected in our core values.) Member - Philippine Institute of Civil Engineers, SLU Student Chapter (The Philippine Institute of Civil Engineers- Saint Louis University Student Chapter is a bona fide derivative of the national organization that was established on 1937. The student chapter functions to encourage civil engineering students of Saint Louis University- Baguio City to work together in fellowship and dedication for Science and Technology; enhance and improve civil engineering standards, curricula and facilities in schools; provide encouragement, guidance and leadership to civil engineering students.) Member - Air & Waste Management Association, SLU Student Chapter (Air and Waste Management Association- Saint Louis University Student Chapter is an environmental organization that is composed of various engineering disciplines aimed at promoting, imbuing and providing environmental awareness, protection, and prevention of environmental disasters through the science and technology of air and waste management.)

Experience

As a member of the School of Engineering and Architecture Honor Society, we aim to: -Act as foundation for the leadership training of the members in educational, physical, and social fields by undergoing activities such as seminars, tutorials, and forums. -Sustain and strengthen the spirit of unity and cooperation among the members as well as with the entire university by undergoing interpersonal activities such as Team Building, Acquaintance Party, Probie Night, and Tribute to SEAHS. -Develop and stretch the knowledge and talents of the members not only in scientific and engineering fields, but also to the range of arts and literature by undergoing activities such as Mathsters, Mathless Quizbee, and Brain Collision. -Promote social and physical activities to provide the members a total balance in the educational life as students by undergoing activities such as Tree Planting, Run for Life, and Outreach Programs. Work Experiences: SUTHERLAND GLOBAL SERVICES (Jose Abad Santos Avenue, Clark Freeport Zone, Angeles City, Pampanga) Consultant, Communications Analyst Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly. Managed high call volume with tact and professionalism. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Oversaw call center employees to ensure customer satisfaction goals were consistently met. Analyzed call volume and average call time to monitor customer service representative performance and productivity. IQOR PHILIPPINES, INC. (Bldgs. 36 & 37, Jose Abad Santos Avenue, Clark Freeport Zone, Angeles, Pampanga) Residential Accounts Receivable Management Specialist, Quality Assurance Analyst, Assistant Trainer – Voice Organized training for twenty to fifty new employees per training schedule Extensively trained new and existing employees. Reviewed daily, weekly and monthly metrics of customer service representatives, consultants, residential accounts receivable management officers, credit specialists, and the like, to evaluate their strengths and weaknesses. Monitored participant workflow and behaviors throughout the training process. Conducted one-on-one tutoring sessions for new employees. Administered performance reviews to evaluate each participant’s progress.

Availability

Weekends in the afternoon, Weekdays in the afternoon

Can Meet

Up to 15 minutes away for no additional charge

Hobbies

I love helping out fellow students through our organization in school. As a member of the School of Engineering and Architecture Honor Society, we aim to: -Act as foundation for the leadership training of the members in educational, physical, and social fields by undergoing activities such as seminars, tutorials, and forums. -Sustain and strengthen the spirit of unity and cooperation among the members as well as with the entire university by undergoing interpersonal activities such as Team Building, Acquaintance Party, Probie Night, and Tribute to SEAHS. -Develop and stretch the knowledge and talents of the members not only in scientific and engineering fields, but also to the range of arts and literature by undergoing activities such as Mathsters, Mathless Quizbee, and Brain Collision. -Promote social and physical activities to provide the members a total balance in the educational life as students by undergoing activities such as Tree Planting, Run for Life, and Outreach Programs.

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